Messaging Engineer Professionals (RIM)

• 3-5 years experience in Email & networking environments with experience in the following:
• In-depth knowledge of Microsoft Exchange Server 2007/2010 and Outlook 2003/2010
• Ability to architect, evaluate and plan Email infrastructure, deployment and administration
• Automate Microsoft client and server operating systems (NT 4.0, 2000, XP, 2003), Microsoft Active Directory & Internet Information Server
• High Availability (e.g. Microsoft 2000/2003 Clustering Services) and Disaster Recovery solutions
• Email support software/technologies (anti-virus, anti-SPAM, auditing)
• IBM Netfinity Family Of Servers; EMC SAN; NetIQ; VERITAS
• Expertise in scripting technologies using VBscript and Perl with good knowledge on ADSI and Exchange are desired.
• Microsoft Certified Systems Engineer preferred
• Hands on experience working on Blackberry Server infrastructure, Good infrastructure for iphone, Activesync or any other mobile messaging environment
• Candidate's are required to adhere and enforce the security policies of the organization
• Position is based in Hyderabad

 Job Responsibilities:

• Provide messaging engineering (upgrades, 2nd level technical support/administration, backup/recovery, performance measurement and capacity planning) in support of a large, centralized Exchange environment servicing 45,000+ mail clients.
• Provides support to Helpdesk team resolving escalate issues in Helpdesk for Email related issues.
• Plans or conducts research projects to identify and evaluate emerging Email technologies
• Design and implement fault tolerant and disaster recovery solutions
• Designs “proof of concept” scenarios & test cases in support of Email initiatives
• Develops plans and strategies to introduce new messaging technologies into the environment
• Interface with Information Security, Network Engineering, Internet Engineering, Help Desk, Business Partners and functional groups
• Remain up to date on current & emerging trends in Email/messaging technology
• Provides technical expertise to other Associates
• Proposes, evaluates, analyzes, recommends, develops, and integrates Email based hardware and software system platforms
• Develop automated procedures and technical documentation to be utilized in the implementation and maintenance processes.
• Work with software and hardware vendors, internal organizations, and business units to provide integrated Email technology and business solutions.
• Interface with vendors to resolve any issues/conflicts with any issues

Note: No female candidates.

 Experience: 3-5 years experience in Email & networking environments, Microsoft Exchange Server 2007/2010 and Outlook 2003/2010

Qualification: Any Graduate / Any Post Graduate

Job Location: Hyderabad

If interested, mail your CV on pr@delphicomputech.com or resourcing@delphicomputech.com

RIM - Deployment Engineering Professionals

2 – 3 years into UNIX production support administration, ready to work into deployment environment.

·         Knowledge on Web sphere

·         Excellent communication skills.

·         Comfortable working in shifts.

·         WAS Administration with Production Support experience (or) Unix Administration with Production Support experience (or) Very strong Linux Administration with Production Support experience

Experience: 2 - 3 years experience in Unix Production Support Administration

Qualification: Any Graduate / Any Post Graduate

Job Location: Hyderabad

Mandatory Key Skills: WAS Administration with Production Support experience (or) Unix Administration with Production Support experience (or) Very strong Linux / Unix Administration with Production Support experience

If interested, mail your CV on pr@delphicomputech.com or resourcing@delphicomputech.com

RIM (ITSC) - Quality Lead Professionals

·          3 – 5 years of exp in Technical Call Center

·         To audit the random calls and provide the feedback to the associates/team

·         To track the bottom quartile performers and work on improvement plan

·         Maintaining Dissatisfaction Identification Prevention Plan tracker to identify any dissatisfied users. If any associate receive any call from a user and if they feel that the user is unhappy/dissatisfied with the service, then they will notify the QL with the usage of DIPP (Dissatisfaction Identification Prevention Plan)  tracker and the QL will call back the user and speak to them to take the ownership of the issue.

·         Error and compliment tracking Database which will be used to provide feedback to the associate and used during performance assessment.

·         Report the periodic Quality reports to the Management.

·         Open to work in 24/7 Shifts

·         Candidate's are required to adhere and enforce the security policies of the organization

·         Positions are based in Hyderabad

Experience: 3 - 5 years of experience in Technical Call Centers

Qualification: Any Graduate / Any Post Graduate

Job Location: Hyderabad

If interested mail your CV on pr@delphicomputech.com or resourcing@delphicomputech.com

RIM (ITSC) Team Lead Professionals

·         5 – 6 years of exp in Technical Call Center

·         Three leads in each site provide the effective handle on the operations round the clock. Industry best practice is 1:15 (One Team lead for 15 Associates).

·         To motivate the team members during peak time (high call volume).  Fun activities on the floor.

·         Coordinator role will be handled by team lead.

·         To coordinate the outages/incidents with other stake holders.

·         Manage productivity and key metrics of the team members to meet the business requirements.

·         To mentor the team members

·         Handle escalation calls, provide floor support and ensures floor discipline.

·         To smoothly manage the daily operations by ensuring availability of associates on phones as per planned schedules.

·         To act as a primary contact for process updates with an aim of enhancing the product / process skills & knowledge levels of both self as well as the team members.

·         To be able to collate, analyze and present objective data in the form of suitable reports.

·         To monitor the overall functioning of the process by identifying areas of opportunities and recommend process improvements.

·         To coordinate with support functions such as Work force management, Training and Quality.

·         To collaborate with various shared services functions within ADP India.

·         Open to work in 24/7 Shifts

·         Candidate's are required to adhere and enforce the security policies of the organization

·         Position is based in Hyderabad

Experience: 5 - 6 years of experience in Technical Call Centers

Qualification: Any Graduate / Any Post Graduate

Job Location: Hyderabad

If interested mail your CV on pr@delphicomputech.com or resourcing@delphicomputech.com 

Urgent Opening_Australia (Sydney)

Urgently require: SAP MM Consultant

Expertise: MM/SRM

Preference: SAP Certified Candidates

Number of Implementations: 4-5

Exp: 5 years ( SAP Experience )

Domain Experience: 3-4

Location: Sydney ( Australia ) 

Base Location: India

Job Type: Permanent

Preferable: Male

Need to join ASAP. 

If interested, share your CV on pr@delphicomputech.com or resourcing@delphicomputech.com

Urgent Onsite Requirement_ Saudi

Urgently require: SAP BASIS Administrator with

Exp: 3 to 5 years

Location: Saudi location. 

Job Type: Permanent.

Need to join ASAP. 

If interested, share your CV on pr@delphicomputech.com or resourcing@delphicomputech.com

SAP ABAP - HR Consultant Opening

SAP ABAP-HR Professionals: Job Description

• 2 - 5 years of experience in Development of the SAP ABAP and HR-ABAP
• Experience in PA, OM, Payroll, Time Management
• Documentation of Technical Specs by analyzing blue prints
• Ability to work on ADOBE Forms and SAP Web Dynpro
• Good Knowledge in Object Oriented Programming in ABAP
• SAP ABAP Certification will be added advantage
• Candidate's are required to adhere and enforce the security policies of the organization
• Position is based in Hyderabad

Experience: 2-5 years of experience in Development of the SAP ABAP and HR-ABAP

Qualification: BE / Btech / MCA / ME / MTech / MSC / MS

Job Location: Hyderabad

Mandatory Skills: Experience in PA, OM, Payroll & Time Management and we are not looking any contract employees.

If interested mail your CV on pr@delphicomputech.com or resourcing@delphicomputech.com